- BUREAU OF INDIAN STANDARDS (RECOGNITION OF CONSUMERS’ ASSOCIATIONS) RULES, 1991 - BUREAU OF INDIAN STANDARDS (RECOGNITION OF CONSUMERS’ ASSOCIATIONS) RULES, 19911 GSR 619(E) DATED 9-10-1991 In exercise of the powers conferred by section 37 of theContinue Reading
- C.N. Anantharam Versus Fiat India Ltd. and OTHERS- - 24-11-2010 Keywords: Manufacturing defects- Replacement-Deficiency of service-Special Leave Petition whether the manufacturing company and by extension the dealer/agent was under any compulsion to replace theContinue Reading
- California Consumer Privacy Act of 2018 - The California Constitution grants a right of privacy. Existing law provides for the confidentiality of personal information in various contexts and requires a business or person that suffers a breach of security of computerized data that includes personal information, as defined, to disclose that breach, as specified.
- California Consumer Privacy Act of 2018 - A business that collects a consumer’s personal information shall, at or before the point of collection, inform consumers as to the categories of personal information to be collected and the purposes for which the categories of personal information shall be used. A business shall not collect additional categories of personal information or use personal information collected for additional purposes without providing the consumer with notice consistent with this section.
- Consumer Forums are not Courts but are quasi-judicial bodies or authorities or agencies - National Commission is not a Court. (See Laxmi Engineering Works v. P.S.G. Industrial Institute, (1995) 3 SCC 583; Charan Singh v. Healing Touch Hospital, (2000)Continue Reading
- Consumer Protection (Administrative Control Over the State Commission and the District Forum) Regulations, 2018 - Published vide Notification No. G.S.R. 335(E), dated 23.3.2018 G.S.R. 335(E). – In exercise of the powers conferred by section 30-A of the Consumer Protection Act,Continue Reading
- Consumer Protection Act, 2019 - (Act No. 35 of 2019) Dated: 09.08.2019. The following Act of Parliament received the assent of the President on the 9th August, 2019, and isContinue Reading
- Dr. D.J. De Souza Vs. Managing Director, CPC Diagnostics Pvt. Ltd. - The appellant could not insist on on-board laundry facility which was never committed to be delivered to the appellant along with the instrument nor there could be any installation of the equipment without installation of 1KVA Online UPS as part of pre-installation requirements.
- Ghaziabad Development Authority Versus Balbir Singh[SC 2004 March] - Keywords:- Compensation Concept that King can do no wrong has been abandoned in England itself and the State is now held responsible for tortuous actContinue Reading
- H.V.P.N.L. Vs Mahavir-21/07/2000 - The Appellate Forum is bound to refer to the pleadings of the case, the submissions of the counsel, necessary points for consideration, discuss the evidence and dispose of the matter by giving valid reasons.
- I.C. Sharma Vs. The Oriental Insurance Company Ltd [SC 2018 January] - KEYWORDS :- Consumer-Insurance policy- DATE :-January 10, 2018- Under-insurance basically means that the insured has taken out an insurance policy in which he has valuedContinue Reading
- Jiten K. Ajmera & ANR. Vs. M/s. Tejas Cooperative Housing Society – 06/05/19 - Consumer Complaint - Additional evidence before State Consumer Commission - Section 107(1) (d) r.w. Rule 27 of Order XLI, CPC - Under Order XLI Rule 27, CPC a party can produce additional evidence at the appellate stage, if it establishes that notwithstanding the exercise of due diligence, such evidence was not within its knowledge, or could not even after the exercise of due diligence, be produced by it at the time when the decree appealed against was passed.
- Jose Philip Mampillil Versus M/s. Premier Automobiles Ltd. and another[SC 2004 January] - 27-01-2004 Appellant suffered mental agony in taking delivery of a defective car after having paid for a brand new car and in taking the carContinue Reading
- Kusum Agarwal & ANR. Vs. M/s. Harsha Associates Pvt. Ltd.[2017SC] - the conduct of the respondent clearly shows that he had not come to court with clean hands. In fact, in December, 2004 when a letterContinue Reading
- Law of Consumer Protection In India - The Consumer Protection Act The Consumer Protection Rules The Consumer Protection Regulations The Consumer Protection (Procedure for regulation of allowing appearance of Agents or representativesContinue Reading
- Maruti Udyog Ltd. Versus Susheel Kumar Gabgotra and another - 29-03-2006 Keywords:-Financial loss-Warranty Obligation- If the manufacturing defect was established, then replacement of the entire item or the replacement of the defective parts, is onlyContinue Reading
- Misleading Advertisement and Consumer complaint - Keywords:-Media-Food safety-Real Estate Misleading Advertisement ♣Misleading advertisement Complaint filing with The Advertising Standards Council Of India( ASCI) ASCI serves as an effective pre-emptive step to statutoryContinue Reading
- National Insurance Co.Ltd vs Sri. Tinku Ghosh - we are of the opinion that the delay in filing the instant appeal has not been explained properly as required and the same is alsoContinue Reading
- ONGC LTD. & ORS. Vs CONSUMER EDUCATION RESEARCH SOCIETY & ORS- 09/12/2019 - Consumer- whether any amount is being paid by the employees for contribution to the services rendered by the Trust, it is apparent that the service, if any, is being rendered by the Trust and not by the ONGC. Therefore, we have no hesitation in coming to the conclusion that there is no relationship of consumer and service provider between the claimants and the ONGC.
- Only National Commission(Consumer)has power to review its ex-prate orders. - The legislature chose to give the National Commission power to review its ex prate orders. Before amendment, against dismissal of any case by the Commission, the consumer had to rush to this Court. The amendment in Section 22 and introduction of Section 22A were done for the convenience of the consumers. We have carefully ascertained the legislative intention and interpreted the law accordingly.
- Protection provided under Consumer Protection Act to consumers is in addition to remedies available under any other Statute - The frame work for the CP Act was provided by a Resolution dated 09.04.1985 of the General Assembly of the United Nations Organization, which isContinue Reading
- Scope of class action as a complaint under Section 12(1)(c) of the Consumer Protection Act - The primary object behind permitting a class action such as a complaint under Section 12(1)(c) of the Consumer Protection Act being to facilitate the decision ofContinue Reading
- SUPREME COURT RULES RELEVANT TO CONSUMER PROTECTION ACT - GSR 409, DATED 3-7-1990 In exercise of the powers conferred by Article 145 of the Constitution and all other powers enabling it in this behalf,Continue Reading
- Tata Engineering and Locomotive Co. Ltd. and another vs Gajanan Y. Mandrekar[SC 1997 March] - Keywords:-Damages-Proportionate deduction- Proportionate deduction for use of the vehicle would have been given in Consumer case When the vehicle was being used with the sameContinue Reading
- THE CONSUMER PROTECTION RULES, 1987 - Central Government Rules 1. Short title, extent and commencement 2. Definitions 2A. State Governments to recognise a laboratory as an appropriate Laboratory 3. The Constitution of theContinue Reading
- The definition of consumer u/s 2(1)(d) does include the services rendered by Advocate – Madras High Court - Even if the section is declared to be unconstitutional the other sections of the Act will continue to be intact and if the services of the advocate fall within the definition of service u/s 2(o) of the Act, then, it will be certainly open to a client to proceed against, the advocate before the Consumer Redressal Forum.
- The Direct Selling Guidelines 2016 - Any direct selling entity, conducting direct selling activities, shall submit an undertaking to the Department of Consumer Affairs by 9th December, 2016 stating that itContinue Reading
- The Direct Selling Guidelines 2016 - hese guidelines, may be called the Direct Selling Guidelines 2016. These are issued as guiding principles for State Governments to consider regulating the business of "Direct Selling" and Multi-Level Marketing (MLM) and strengthen the existing regulatory mechanism on Direct Selling and MLM, for preventing fraud and protecting the legitimate rights and interests of consumers.
- The history of Consumer Movement - For the first time in 1856 a select committee recommended that a cheap and easy remedy, by a summary charge before a magistrate, should beContinue Reading
- The proceeding before the consumer Forum does come within the sweep of term “suit” - In common parlance, the term “suit” is taken to include all proceedings of a judicial or quasi-judicial nature in which the disputes of aggrieved parties are adjudicated before an impartial forum. Proceedings before the consumer for a fall squarely within that definition.
- Vibha Bakshi Gokhale & ANR. Vs. M/s. Gruhashilp Constructions & Ors. - We have also been repeatedly observing that marginal delays are not being condoned by the NCDRC on the ground that the Consumer Protection Act 1986 stipulates a period within which a consumer complaint has to be disposed of. Though the Act stipulates a period for disposing of a consumer complaint, it is also a sobering reflection that complaints cannot be disposed of due to non-availability of resources and infrastructure. In this background, it is harsh to penalise a bona fide litigant for marginal delays that may occur in the judicial process. The consumer fora should bear this in mind so that the ends of justice are not defeated.
- WEST BENGAL CONSUMER PROTECTION RULES, 1987 - NOTIFICATION NO. 7811-F.S./FS/4F-25/82 PT. II, DATED 20-7-1987 In exercise of the powers conferred by sub-section (2) of section 30 of the Consumer Protection Act, 1986Continue Reading
- When deficiency began to manifest soon after installation it is duty of suppliers to attend to such deficiencies immediately. - Date : 24-02-2006 Indochem Electronic and another vs Addl. Collector of Customs Keywords:-Period of warranty-System installed-Sale of Goods-Compensation Where a stipulation in a contract of saleContinue Reading
- Why ordinary people should not approach to Indian Courts - How and by which principle, the Court should decide the issue of negligence of a professional doctor-SC Explained it after 22 years of filing the original complaint in favor of the doctor and against the lady patient- complainant.
