European Community defined good governance, in the Partnership Agreement between the States of the African, Caribbean and Pacific Group and the European Community as follows:
“In the context of a political and institutional environment that upholds human rights, democratic principles and the rule of law, good governance is the transparent and accountable management of human, natural, economic and financial resources for the purposes of equitable and sustainable development. It entails clear decision-making procedures at the level of public authorities, transparent and accountable institutions, the primacy of law in the management and distribution of resources and capacity building for elaborating and implementing measures aiming in particular at preventing and combating corruption”
Good governance requires good administration in the sense that public organs, institutions and processes serve citizens, within a reasonable time,and produce results that meet the needs of society, while making the best use of resources at their disposal. Good administration entails that public officials and institutions must act within the law and with regard to the rights of those concerned. They should treat people impartially and with respect and courtesy. Decisions taken by public organs must be fair and reasonable, based on all relevant considerations. Public authorities should act fairly and proportionately.
In a properly democratic society, no public official should refuse to listen to legitimate complaints, or should abuse the authority he has been entrusted with. Good governance requires that individuals be treated in accordance with the law and with due regard to the proper merits of their case. [Honourable President of the Supreme Court of Cyprus, Cypriot Member of the Venice Commission Mr. Myron M. Nicolatos- 10th December 2019]