Members of the International Ombudsman Institute (IOI)

Ombudsman

The Ombudsman offers independent and objective consideration of complaints, aimed at correcting injustices caused to an individual as a result of maladministration. A further important objective of the Ombudsman is to improve services provided to the public by ensuring that systemic failings are identified and corrected. From its early beginnings in Scandinavia in 1809, the Ombudsman concept has now been adopted and extended across the world. The Ombudsman idea has proved extraordinarily adaptable and innovative while remaining true to its original core principles of independence, objectivity and fairness. [IOI Bye Laws]

The International Ombudsman Institute (IOI), established in 1978, is the only global organisation for the cooperation of more than 198 independent Ombudsman institutions from more than 100 countries worldwide.

The International Ombudsman Institute is organised in regional chapters in AfricaAfrica Eastern Africa Burundi Comoros Djibouti Eritrea Ethiopia Kenya Madagascar Malawi Mauritius Mayotte Mozambique Réunion Rwanda Seychelles Somalia South Sudan Tanzania Uganda Zambia Zimbabwe Middle Africa Angola Cameroon Central African Republic Chad Congo Democratic Republic of the Congo Equatorial Guinea Gabon São Tomé e Príncipe Northern Africa Algeria Egypt Libya Morocco Sudan Tunisia Western Sahara Southern Africa Botswana Eswatini Lesotho Namibia South Africa Western Africa Benin Burkina Faso Cape Verde Islands Côte d’Ivoire Gambia Ghana Guinea Guinea-Bissau Liberia Mali Mauritania Niger Nigeria Saint Helena Senegal Sierra Leone Togo, AsiaAsia Central Asia Kazakhstan Kyrgyzstan Tajikistan Turkmenistan Uzbekistan Eastern Asia China China–Hong Kong China–Macao China–Taiwan Japan Mongolia North Korea South Korea Southern Asia Afghanistan Bangladesh Bhutan British Indian Ocean Territory India Iran Maldives Nepal Pakistan Sri Lanka South-Eastern Asia Brunei Cambodia East Timor Indonesia Laos Malaysia Myanmar Philippines Singapore Thailand Vietnam Western Asia Armenia Azerbaijan Bahrain Cyprus Georgia Iraq Israel Jordan Kuwait Lebanon Oman Palestine Qatar Saudi Arabia Syria Turkey United Arab Emirates Yemen, Australasia & PacificPacific Australia and New Zealand Australia Christmas Island Cocos (Keeling) Islands New Zealand Norfolk Island Melanesia Fiji New Caledonia Papua New Guinea Solomon Islands Vanuatu Micronesia Guam Kiribati Marshall Islands Micronesia Nauru Northern Mariana Islands Palau Polynesia American Samoa Cook Islands French Polynesia Niue Pitcairn Samoa Tokelau Tonga Tuvalu Wallis and Futuna, EuropeEurope Once the word came to be peculiarly associated with the transalpine formations of Latin Christianity, it became a cultural term as well as a geographic one. The word “European” merged with the word “Western” and there was a supposed “Western civilization” occupying the Atlantic region, colonizing the two continents and making contact with the Pacific. EU is a “union of states which lies between confederation and federation. Read more., the Caribbean & Latin America and North America.

Sacred Role of Ombudsman

The role of Ombudsman should be to seek to protect any person or body of persons against maladministration, violation of rights, unfairness, abuse, corruption, or any injustice caused by a public authority, or official acting or appearing to act in a public capacity, or officials of a body providing devolved, partially or fully privatized public services or services outsourced from a government entity, and which could also function as an alternative dispute resolution mechanism.

It should operate in a climate of confidentiality and impartiality to the extent its
governing legislation mandates, but should otherwise encourage free and frank
exchanges designed to promote open government.

It should not receive any direction from any public authority which would compromise its independence and should perform its functions independently of any public authority
over which jurisdictionJurisdiction Authority by which courts receive and decide cases. Limited Jurisdiction: the authority over only particular types of cases, or cases under a prescribed amount in controversy, or seeking only certain types of relief, the District Court is a court of limited jurisdiction. Original Jurisdiction: Jurisdiction of the first court to hear a case. is held. it should have the necessary powers and means to investigate complaints by any person or body of persons who considers that an act done or omitted, or any decision, advice or recommendation made by any public authority within its jurisdiction

Members of IOC

Africa

 Benin

Médiateur de la République

 Botswana

Botswana Ombudsman

 Burkina Faso

Médiateur du Faso

 Burundi

Ombudsman of the RepublicRepublic Res publica. Having a head of the state. Pope is the head of the Vatican City state. The people execute their power through an Elected (direct/indirect) President. Political parties sponsored their presidential candidates. Indian president is a constitutional puppet under the ruling Cabinet. In the case of the appointment of  Indian judges, presidential power is a vanishing point.

 Djibouti

Médiateur de la République

 Ethiopia

Institution of the Ombudsman

 Gambia

Office of the Ombudsman

 Ghana

Commission on Human Rights and Administrative Justice

 Guinea

Médiateur de la République

 Ivory Coast

Médiateur de la République

 Kenya

Commission on Administrative Justice (Ombudsman)

 Lesotho

Ombudsman

 Malawi

Ombudsman

 Mali

Médiateur de la République

 Mauritius

OmbudsmanOmbudsperson for Children

 Morocco

Médiateur du Royaume du Maroc

 Mozambique

Provedor de Justiça

 Namibia

Ombudsman

 Niger

Médiateur de la République

 Nigeria

Public Complaints Commission

 Senegal

Médiateur de la République

 Sierra Leone

Office of the Ombudsman

 South Africa

Public ProtectorOmbudsman of the City of Cape TownOmbudsman for the City of JohannesburgWestern Cape Police OmbudsmanHealth Ombud

 Sudan

Public Grievances Chamber (Ombudsman)Federal Chamber of Justice for Public Service Workers

 Tanzania

Commission for Human Rights and Good Governance

 Tunisia

Médiateur Administratif

 Uganda

Inspectorate of Government

 Zambia

Public Protector

 Zimbabwe

Zimbabwe Human Rights Commission (ZHRC)

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Asia

 Bahrain

Inspector General Office – National Security AgencyOmbudsman for the Ministry of Interior

 China – Macau

Commission against Corruption

 IndiaIndia Bharat Varsha (Jambu Dvipa) is the name of this land mass. The people of this land are Sanatan Dharmin and they always defeated invaders. Indra (10000 yrs) was the oldest deified King of this land. Manu's jurisprudence enlitened this land. Vedas have been the civilizational literature of this land. Guiding principles of this land are : सत्यं वद । धर्मं चर । स्वाध्यायान्मा प्रमदः । Read more

Lokayukt Organization (Ombudsman) of Madhya Pradesh

 Indonesia

Ombudsman of the Republic of Indonesia

 Iran

General Inspection Organization (GIO)

 Japan

Ministry of Internal Affairs & CommunicationsNational Federation of Administrative Counselors’ Associations

 Jordan

Jordanian Integrity and Anti-Corruption Commission

 Korea, Republic of

Anti-Corruption & Civil Rights CommissionOmbudsman Commission of Gangwon ProvinceCivil Ombudsman of Siheung CitySmall and Medium Business OmbudsmanCivil Ombudsman of Bucheon City

 Pakistan

Wafaqi Mohtasib (Federal Ombudsman)Azad Jammu & Kashmir Mohtasib (Ombudsman)Provincial Ombudsman BalochistanProvincial Ombudsman Khyber Pakhtunkhwa PeshawarProvincial Ombudsman PunjabProvincial Ombudsman SindhBanking Mohtasib (Ombudsman) PakistanFederal Insurance OmbudsmanFederal Tax OmbudsmanProvincial Ombudsman Sindh for the Protection against Harassment of Women at the WorkplaceOmbudsman Punjab for the Protection against Harassment of Women at the Workplace

 Sri Lanka

Parliamentary Commissioner for Administration (Ombudsman)

 Thailand

Ombudsman

 Timor Leste

Ombudsman for Human Rights and Justice

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Australasia & Pacific

 Australia

Commonwealth OmbudsmanNew South Wales OmbudsmanOmbudsman Northern TerritoryQueensland OmbudsmanOmbudsman South AustraliaOmbudsman TasmaniaVictorian OmbudsmanOmbudsman Western AustraliaInspector-General of Taxation and Taxation Ombudsman

 China – Hong Kong

Ombudsman of Hong Kong, China

 Cook Islands

National Ombudsman

 New Zealand

National Ombudsman

 Papua New Guinea

Ombudsman Commission

 Samoa

Ombudsman (Komesina o Sulufaiga)

 Solomon Islands

Ombudsman

 Taiwan

Control yuan

 Tonga

Ombudsman

 Vanuatu

Ombudsman

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Caribbean & Latin America

 Antigua

Ombudsman

 Argentina

Defensor del Pueblo de la NaciónDefensor del Pueblo de la Provincia del ChacoDefensoría del Pueblo de la Provincia de CórdobaDefensor del Pueblo de la Provincia de JujuyDefensoría del Pueblo de la Provincia de Santa FeDefensoría del Pueblo de la Ciudad Autónoma de Buenos AiresDefensoría del Pueblo de la Ciudad de NeuquénDefensoría del Pueblo de la Ciudad de PosadasDefensoría del Pueblo de la Ciudad de Río CuartoAuditor General de Villa MaríaProcuración Penitenciaria de la Nación

 Barbados

Ombudsman

 Bermuda

Ombudsman

 Cayman Islands

Ombudsman

 Curacao

Ombudsman

 Guatemala

Procuraduría de los Derechos Humanos

 Haiti

Office of the Protection du Citoyen

 Mexico

Comisión Nacional de los Derechos Humanos (CNDH)Comisión de Derechos Humanos del Distrito FederalComisión de los Derechos Humanos del Estado de Quintana Roo

 Panama

Defensoría del Pueblo

 Peru

Defensoría del Pueblo

 Puerto Rico

Ombudsman

 Sint Maarten

Ombudsman

 Trinidad & Tobago

Ombudsman

 Turks & Caicos Islands

Complaints Commissioner

 Virgin Islands (British)

Complaints Commissioner

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Europe

 Albania

People’s Advocate

 Armenia

Human Rights Defender

 Austria

People’s AttorneyStateProsecutorVorarlberg

 Azerbaijan

Commissioner for Human Rights (Ombudsman)

 Belgium

The Federal OmbudsmanFlemish Ombudsman ServiceMédiateur de la Wallonie et de la Fédération Wallonie-BruxellesOmbudsvrouw stad AntwerpenOmbudswoman City of GhentOmbudswoman of the German-speaking Community of BelgiumPensions Ombudsman

 Bosnia and Herzegovina

Institution of the Human Rights Ombudsman

 Bulgaria

Ombudsman of the RepublicPublic Mediator of Sofia Municipality

 Croatia

Croatian People’s Ombudswoman

 Cyprus

Commissioner for Administration and the Protection of Human Rights (Ombudsman)

 Czech Republic

Public Defender of Rights

 Denmark

Danish Parliamentary Ombudsman

 Estonia

Chancellor of Justice

 European Union

European Ombudsman

 Faroe Islands

Faroese Parliamentary Ombudsman

 Finland

Parliamentary OmbudsmanChancellor of Justice

 France

Le Defenseur des droits

 Georgia

Public Defender (Ombudsman)

 Germany

Petitions Committee of the German BundestagOmbudsman for the State of Schleswig-Holstein

 Gibraltar

Public Services Ombudsman

 Greece

Greek OmbudsmanCity of Athens Ombudsman

 Greenland

Inatsisartut Ombudsman / Ombudsman for Inatsisartut

 Hungary

Commissioner for Fundamental Rights

 Iceland

The Althing Ombudsman

 Ireland

OmbudsmanOmbudsman for ChildrenOmbudsman for the Defense Forces

 Israel

State Comptroller & OmbudsmanOmbudsman of the Israeli JudiciaryOmbudswoman of the Conference on JewishJew “Being Jewish” is very important and not forgetting the Holocaust is religion over Halakha. Israeli Jews are divided into Haredi (Orthodox), Dati (reformed), Masorti (Conservative/traditional) or Hiloni (secular), nonetheless, their ethnoreligious identity was possibly originated in ancient Egypt and modified in Babylone. In their Synagogue, they read the Torah and pray for the coming of the Messiah, who would build global 'Israel', through which the Divine and Human would meet forever. Material Claims against Germany

 Italy

Ombudsman of the Autonomous Province Bolzano (South Tyrol)Difensore regional della LombardiaDifensore Civico della ToscanaDifensore Civico e Garante dei Minori della Provincia Autonoma di TrentoDifensore Civico della Regione autonoma Valle d’Aosta

Kosovo

Ombudsperson institution

 Latvia

Ombudsman’s Office of the Republic of Latvia

 Lithuania

Seimas (Parliamentary) Ombudsmen’s Office

 Luxembourg

Ombudsman

 Malta

Parliamentary Ombudsman

 Moldova

The People’s Advocate (Ombudsman)

 Netherlands

National OmbudsmanMunicipal Ombudsman AmsterdamMunicipal and Children’s Ombudsman of Rotterdam

 North Macedonia

Ombudsman

 Norway

Norwegian Parliamentary Ombudsman

 Poland

Commissioner for Human Rights

 Portugal

Provedor de Justiça

 Principat d’Andorra

Raonador del Ciutadà

 Romania

People’s Advocate

 Serbia

Protector of Citizens of the Republic of SerbiaProvincial Protector of Citizens – Ombudsman of the Autonomous Province of Vojvodina

 Slovak Republic

Public Defender of Rights

 Slovenia

Human Rights Ombudsman

 Spain

Defensor del PuebloDefensor del Pueblo AndaluzArarteko – Ombudsman for the Basque CountryProcurador del Común de Castilla y LeónSíndic de Greuges de CatalunyaEl Diputado del Común – Islas CanariasDefensor del Pueblo de NavarraSíndic de Greuges de laComunica deValenciaCommunityDefensor de la Ciutadania de GironaSindicatura de Greuges de L’Hospitalet

 Sweden

Parliamentary Ombudsmen

 Switzerland

Municipal Ombudswoman of Zurich

 Turkey

Kamu Denetçiliği Kurumu (Ombudsman)Ombudsman of the Turkish Speaking Community of Cyprus

 Ukraine

Parliament Commissioner for Human Rights

 United Kingdom

Parliamentary and Health Service OmbudsmanLocal Government and Social Care Ombudsman for EnglandNorthern Ireland Public Services OmbudsmanScottish Public Services OmbudsmanPublic Services Ombudsman for WalesService Complaints Ombudsman for the Armed ForcesCommissioner for Older People for Northern Ireland

 Uzbekistan

Authorized Person of the Oliy Majlis of the Republic of Uzbekistan for Human Rights (Ombudsman)

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North America

 Canada

Alberta OmbudsmanBritish Columbia OmbudsmanManitoba OmbudsmanOmbudsman New BrunswickOmbudsman Nova ScotiaOmbudsman OntarioProtecteur du citoyen du QuébecOmbudsman SaskatchewanOmbudman of the City of LavalOmbudsman City of MontrealOmbudsman TorontoCommissioner of Official LanguagesVeterans OmbudsmanHydro One OmbudspersonTaxpayers’ Ombudsman

 United States

Ombudsman Dayton-Montgomery CountyState of Iowa – Office of OmbudsmanOmbudsman of the State of Hawaii

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SOURCE: The International Ombudsman Institute (IOI)

The International Ombudsman Institute General Secretariat
c/o Austrian Ombudsman Board Singerstrasse 17
A-1015 Vienna, P.O. Box 20
Tel. +43/1/512 93 88
Fax. +43/1/512 93 88-200
E-Mail: ioi@volksanw.gv.at

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