E-mail Policy Of Government of India 2014


The Government uses e-mail as a major mode of communication. Communications include Government of India (GoI) data that travel as part of mail transactions between users  located both within the country and outside.

This policy of Government of India lays down the guidelines with respect to use of e-mail services. The Implementing Agency (IA) for the GoI e-mail service shall be National Informatics Centre (NIC), under the Department of Electronics and Information Technology (DeitY), Ministry of Communications and Information Technology. The organisations exempted under Clause 14 will themselves become the Implementing Agency (IA) for the purpose of this policy.

Only the e-mail services provided by NIC, the Implementing Agency of the Government of India shall be used for official
communications by all organizations except those exempted under clause no 14 of this policy. The e-mail services provided by other service providers shall not be used for any official communication.

This policy is applicable to all employees of GoI and employees of those State/UT Governments that use the e-mail services of GoI and also those State/UT Governments that choose to adopt this policy in future. The directives contained in this policy must be followed by all of them with no exceptions. All users of e-mail services can find further information in the supporting policies available on under the caption “E-mail Policy”.

The objective of this policy is to ensure secure access and usage of Government of India e-mail services by its users. Users have the responsibility to use this resource in an efficient, effective, lawful, and ethical manner. Use of the Government of India e-mail service amounts to the user’s agreement to be governed by this policy.

All services under e-mail are offered free of cost to all officials under Ministries / Departments / Statutory Bodies / Autonomous bodies (henceforth referred to as “Organization” in the policy) of both Central and State/UT Governments. More information is available under “NIC e-mail Services and Usage Policy” at under the caption “E-mail Policy”.

E-mail Policy Of Government of India October 2014

Version 1.0
Department of Electronics and Information Technology
Ministry of Communications and Information Technology
Government of India
New Delhi – 110003


Categories: CIVIL

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