Kohinoor City, Commercial-II, Tower-1, 2nd Floor, Kirol Road, Kurla (West), Mumbai – 400 070



Indian Financial System – An Overview
Role of RBI, Commercial Banks, NBFCs, PDs, FIs, Cooperative Banks, CRR, SLR; Equity &
Debt Market; IRDA
Banking Regulation
Constitution, Objectives, Functions of RBI; Tools of Monetary Control; Regulatory
Restrictions on Lending
Retail Banking, Wholesale and International Banking
Retail Banking- Products, Opportunities; Wholesale Banking, Products; International
Banking, Requirements of Importers & Exporters, Remittance Services; Universal Banking;
ADRs; GDRs; Participatory Notes
Role of Money Markets, Debt Markets & Forex Market
Types of Money & Debt Market Instruments including G-Secs; ADs, FEMA, LIBOR, MIBOR, etc.
Role and Functions of Capital Markets, SEBI
Overview of Capital Market; Stock Exchange; Commonly used Terms; Types of Capital
Issues; Financial Products/ Instruments including ASBA, QIP; SEBI; Registration of Stock
Brokers, Sub-brokers, Share Transfer Agents, etc. QIBs.
Factoring, Forfaiting Services and Off-Balance Sheet items
Types & advantages of Factoring & forfaiting services; Types of off-balance sheet items
Risk Management, Basel Accords
Introduction to Risk Management; Basel I, II & III Accords
CIBIL, Fair Practices Code for Debt Collection, BCSB
Role and Functions of CIBIL; Fair Practices Code for Debt Collection; Codes of BCSBI
Recent Developments in the Financial System
Structure, Reforms in the Indian Financial System; recent developments in Money, Debt,
Forex Markets; Regulatory Framework; Payments and Settlement System


Banker Customer Relationship
Types; Different Deposit Products & Services; Services to Customers & Investors
KYC/ AML/ CFT norms
PMLA Act; KYC Norms
Bankers’ Special Relationship
Mandate; POA; Garnishee Orders; Banker’s Lien; Right of Set off
Consumer Protection – COPRA, Banking Ombudsman Scheme
Operational Aspects of COPRA Act & Banking Ombudsman Scheme
Payment and Collection of Cheques and Other Negotiable Instruments
NI Act; Role & Duties of Paying & Collecting Banks; Endorsements; Forged Instruments;
Bouncing of Cheques; Its Implications; Return of Cheques; Cheque Truncation System
Opening accounts of various types of customers
Operational Aspects of opening and Maintaining Accounts of Different Types of Customers
including Aadhaar, SB Rate Deregulation
Ancillary Services
Remittances; Safe Deposit Lockers; Govt. Business; EBT
Cash Operations
Cash Management Services and its Importance
Principles of Lending, Working Capital Assessment and Credit Monitoring
Cardinal Principles; Non-fund Based Limits; WC; Term Loans; Credit Appraisal Techniques;
Sources of WC Funds & its Estimation; Operating Cycle; Projected Net WC; Turnover
Method; Cash Budget; Credit Monitoring & Its Management; Base Rate
Priority Sector Advances
Targets; Sub-Targets; Recent Developments
Agricultural Finance
Types of Agricultural Loans; Risk Mitigation in agriculture (NAIS, MSP etc.)
Micro, Small and Medium Enterprises
MSMED Act, 2006 Policy Package for MSMEs; Performance and Credit Rating Scheme;
Latest Developments
Government Sponsored Schemes
Self Help Groups
Need for & Functions of SHGs; Role of NGOs in Indirect Finance to SHGs; SHGs & SGSY
Scheme; Capacity Building
Credit Cards, Home Loans, Personal Loans, Consumer Loans
Operational Aspects, Advantages, Disadvantages & Guidelines of Credit Cards; Procedure and Practices for Home Loans, Personal Loans and Consumer Loans
Types of Documents; Procedure; Stamping; Securitisation
Different Modes of Charging Securities
Assignment; Lien; Set-off; Hypothecation; Pledge; Mortgage
Types of collaterals and their characteristics
Land & Buildings; Goods; Documents of Title to Goods; Advances against Insurance
Policies, Shares, Book Debts, Term Deposits, Gold, etc.; Supply Bills
Non-Performing Assets
Definition; Income Recognition; Asset Classification; Provisioning Norms; CDR
Financial Inclusion BC; BF; Role of ICT in Financial Inclusion, Mobile based transactions, RSETI

Financial Literacy
Importance of financial literacy, customer awareness


Essentials of Bank Computerization
Computer Systems; LANs; WANs; UPS; Core Banking
Payment Systems and Electronic Banking
ATMs; HWAK; PIN; Electromagnetic Cards; Electronic Banking; Signature Storage &
Retrieval System; CTS; Note & Coin Counting Machines; Microfiche; NPC; RUPAY
Data Communication Network and EFT systems
Components & Modes of Transmission; Major Networks in India; Emerging Trends in
Communication Networks for Banking; Evolution of EFT System; SWIFT; Automated
Clearing Systems; Funds Transfer Systems; Recent Developments in India
Role of Technology Upgradation and its impact on Banks
Trends in Technology Developments; Role & Uses of Technology Upgradation; Global
Trends; Impact of IT on Banks
Security Considerations
Risk Concern Areas; Types of Threats; Control Mechanism; Computer Audit; IS Security; IS
Audit; Evaluation Requirements
Overview of IT Act
Gopalakrishna Committee Recommendations
Preventive Vigilance in Electronic Banking
Phishing; Customer Education; Safety Checks; Precautions


Marketing – An Introduction
Concept; Management; Products & Services; Marketing Mix; Brand Image
Social Marketing/ Networking
Evolution, Importance & Relevance of Social Marketing/ Networking
Consumer Behavior and Product
Consumer Behavior; Product Planning, Development, Strategies, etc.; CRM
Importance, Objectives, Factors, Methods, Strategies of Pricing; Bank Pricing
Distribution Channels; Channels for Banking Services; Net Banking; Mobile Banking
Channel Management
Meaning, Levels, Dynamics, Advantages
Role of Promotion in Marketing; Promotion Mix
Role of Direct Selling Agent/ Direct Marketing Agent in a bank
Definition; Relevance; Banker as DSA/ DMA; Delivery Channels in Banks; Benefits
Marketing Information Systems – a longitudinal analysis
Functions & Components of MKIS; MKIS Model; Use of Computers & Decision Models;
Performance of MKIS; Advantages


Ethics, Business Ethics & Banking: An Integrated Perspective
Business Ethics, Ethical Foundation and Banking Ethics in Global and Indian Contexts
Ethics at the Individual Level
Values, Norms, Beliefs, Morality, Conflict, Integrity, Golden Rule, Dilemmas, Decision-Making.
Ethical Dimensions: Employees
Obligation to Bank/ Third Parties, Abuse of Official Position, Sexual Harassment, Conflict of
Interest, Fair Accounting Practices, HRM Ethics, Employees as Ethics Ambassadors &
Managers as Ethical Leaders
Work Ethics and the Workplace
Work Ethics, Benefits of Ethical Behavior, Unethical Behavior: Causes and Remedies,
Code of Ethics Manual, Whistleblowing in Banks, Whistleblowing Laws in India
Banking Ethics: Changing Dynamics
Ethics and Technology, Data Security and Privacy, Intellectual Property Rights, Patents and Proprietary Rights, Ethics of Information Security, Cyber Threats, Digital Rights



Calculation of Interest and Annuities
Calculation of Simple Interest & Compound Interest; Calculation of Equated Monthly
Instalments; Fixed and Floating Interest Rates; Calculation of Annuities; Interest Calculation
using Products/ Balances; Amortization of a Debt; Sinking Funds
Calculation of YTM
Debt- Definition, Meaning & Salient Features; Loans; Introduction to Bonds; Terms
associated with Bonds; Cost of Debt Capital; Bond value with semi-annual Interest; Current
Yield on Bond; Calculation of Yield-to- Maturity of Bond; Theorems for Bond Value; Duration
of Bond; Properties of Duration; Bond Price Volatility
Capital Budgeting
Present Value and Discounting; Discounted Technique for Investment Appraisal; Internal Rate of
Return (IRR); Method of Investment Appraisal; NPV and IRR compared; Investment Opportunities
with Capital Rationing; Investment Decision making under condition of uncertainty; Expected NPV
Rule; Risk Adjusted Discount Rate Approach for NPV Determination; Sensitivity Analysis for NPV
Determination; Decision Tree Analysis for NPV Estimation; Payback Methods; ARR.
Depreciation and its Accounting
Depreciation, its types and methods; Comparing Depreciation Methods
Foreign Exchange Arithmetic
Fundamentals of Foreign Exchange; Forex Markets; Direct and Indirect Quote; Some Basic
Exchange Rate Arithmetic – Cross Rate, Chain Rule, Value date, etc.; Forward Exchange
Rates – Forward Points; Arbitrage; Calculating Forward Points; Premium/ discount; etc.


Definition, Scope and Accounting Standards
Nature and Purpose of Accounting; Historical Perspectives; Origins of Accounting
Principles; Accounting Standards in India and its Definition and Scope; Generally Accepted
Accounting Principles of USA (US GAAP); Transfer Pricing; Overview of IFRS; Difference
between GAAP & IFRS.
Basic Accountancy Procedures
Concepts of Accountancy; Going Concern Entity; Double Entry System; Principle of
Conservatism; Revenue Recognition and Realization; Accrual and Cash Basis.
Maintenance of Cash/ Subsidiary Books and Ledger
Record Keeping Basics; Account Categories; Debit and Credit Concepts; Accounting and
Columnar Accounting Mechanics; Journals; Ledgers; subsidiary books; etc.
Bank Reconciliation Statement
Need for Bank Reconciliation; Causes of Differences; Preparation of Bank Reconciliation
Statement; How to prepare a Bank Reconciliation Statement when Extracts of Cash Book and Pass Book are given; Adjusting the Cash Book Balance; Advantages of Bank
Reconciliation Statement.
Trial Balance, Rectification of Errors and Adjusting & Closing Entries
Meaning of a Trial Balance; Features and Purpose of a Trial Balance; Types of Trial
Balance and Preparation of a Trial Balance; Disagreement of a Trial Balance; Classification of Errors; Location of Errors; Rectification of Errors; Suspense Account and Rectification;
Rectification of Errors when Books are closed; Adjusting and Closing Entries.
Capital and Revenue Expenditure
Expenditure; Distinction between Capital and Revenue Expenditure; Deferred Revenue
Expenditure; Receipts; General Illustrations.

Bills of Exchange

Types of Instruments of Credit; Term and Due Date of a Bill; Certain Important Terms;
Accounting Entries to be Passed; Accommodation Bill etc.


Balance Sheet Equation
Balance Sheet Equation; Computation of Balance Sheet Equation.
Preparation of Final Accounts
Preparation of Trading A/C; Profit and Loss A/C; Profit & Loss Appropriation Account;
Balance Sheets
Ratio Analysis
Meaning of Accounting Ratios; Classification of Ratios; Uses of Accounting Ratios;
Limitations of Accounting Ratios; Calculation and interpretation of various Ratios; Different Users and their Use of Ratios.
Final Accounts of Banking Companies
Definition and Functions of a Bank; Requirements of Banking Companies as to Accounts and Audit; Significant Features of Accounting Systems of Banks; Principal Books of Accounts; Preparation and Presentation of Financial Statements of Banks; CMA Format;
Accounting Treatment of Specific Items; Preparation of Profit and Loss Account; Comments on Profit and Loss Account; Important Items of Balance Sheet; Disclosure Requirements of Banks; Additional Disclosures prescribed by RBI; Disclosures required under BASEL norms.

Company Accounts I & II

Definition and Types of Companies; Distinction between Partnership and Limited Liability
Company; Classes of Share Capital; Issue of Shares; General Illustrations Non-Voting
Shares; Form of Balance Sheet; Legal Requirements
for Assets; Legal Requirements for Liabilities; Legal Requirements for Profit & Loss A/c;
Preparation of Final Accounts
Accounting in a Computerized Environment
Meaning, features of and terms used in Computerized Accounting; Difference between
Computerized and Manual Accounting; Advantages and Disadvantages of Computerized
Accounting; Functions performed by Computerized Accounting Softwares available in the
Market; Computerization – Scope and Experiences in Banking; The Core Banking
Components; Information Security; Internet and World Wide Web – Influences on Banking


Banking Operations & Accounting Functions
Preparation of Vouchers, cash receipt and payment entries, clearing inward and outward
entries, transfer debit and credit entries, what is KYC and what are the different documents to satisfy KYC, verify KYC and authenticity of documents, operational aspects in regard to opening of all types of accounts, scrutiny of loan applications/ documents, allowing
withdrawals and accounting entries involved at various stages, operational aspects of CBS environment etc., Back office operations in banks, handling of unreconciled entries in banks.



Legal Framework of Regulation of Banks
Business of Banking; Constitution of Banks; RBI Act, 1934; Banking Regulation Act, 1949;
Role of RBI; Govt. as a Regulator of Banks; Control over Co-operative Banks; Regulation by other Authorities.
Control over Organization of Banks
Licensing of Banking Companies; Branch Licensing; Paid up Capital and Reserves;
Shareholding in Banking Companies; Subsidiaries of Banking Companies; Board of
Directors; Chairman of Banking Company; Appointment of Additional Directors; Restrictions
on Employment; Control over Management; Corporate Governance; Directors and
Corporate Governance.
Regulation of Banking Business
Power of RBI to Issue Directions; Acceptance of Deposits; Nomination; Loans and
Advances; Regulation of Interest Rate; Regulation of Payment Systems; Internet Banking
Guidelines; Regulation of Money Market Instruments; Banking Ombudsman; Reserve
Funds; Maintenance of CRR, SLR; Assets in India.
Returns Inspection, Winding up, Mergers & Acquisitions
Annual Accounts & Balance Sheet; Audit & Auditors; Submission of Returns; Preservation of
Records and Return of Paid Instruments; Inspection and Scrutiny; Board for Financial
Supervision; Acquisition of Undertakings; Amalgamation of Banks; Winding up of Banks;
Penalties for offences.
Public Sector Banks and Co-operative Banks
SBI and its Subsidiaries; Regional Rural Banks; Nationalized Banks; Application of BR Act
to Public Sector Banks; Disinvestment of Shares by Govt.; Co-operative Banks
Financial Sector Legislative Reforms
Need, Approach for Financial Sector Legislative Reforms; Important Reforms
Recent Legislative Changes in RBI Act
Recent Legislative Changes in RBI Act, Need thereof
Financial Sector Development Council
Role and Functions of Financial Sector Development Council


Different Types of Borrowers
Types of Borrowers; Limited Liability Partnership

Types of Credit Facilities

Cash Credit, Overdraft, Demand Loans, Term Loans, Bill Finance
Secured and Unsecured Loans, Registration of Firms and Incorporation of
Definition of Secured and Unsecured loans; Need for Secured Loans; Registration of Firms;
Consequences of Non-registration of Firms; Incorporation of a Company
Definition of Contract of Indemnity; Features of Indemnity Contract & Guarantee; Scope and
Application of Indemnity Contracts to Banks; Obligations of a Banker; Precaution & Rights of
an Indemnity Holder
Bank Guarantees
Definition and Types of Bank Guarantees; Banker’s Duty to Honor Guarantee; Precautions
to be taken for Issuance of Bank Guarantee; Precautions to be taken for Payment under
Bank Guarantee; Invocation & Enforcement.
Letters of Credit
General Considerations of Letters of credit; Parties to a Letter of credit; Types of Letters of credit; Documents under a Letter of credit; UCPDC 600; Banks obligation for payment of Letter of credit.
Deferred Payment Guarantees
Purpose of DPGs; Methods of Payment
Laws Relating to Bill Finance
Class of Bills and Laws Governing Bills; Classification of Bills; Categories of Bill Finance; Bill
Finance and Legal Position of Banker
Various Types of Securities
Types of Securities; Escrow Arrangements; Trust and Retention Arrangements.
Laws Relating to Securities and Modes of Charging – I
Mortgage; Types of Mortgage; Enforcement of Mortgages
Laws Relating to Securities and Modes of Charging – II
Lien; Pledge; Hypothecation; etc.
Registration and Satisfaction of Charges
Definition of Charge; Procedure for Registration of Charge; Effect of Non-registration of Charges; Provisions of Law relating to Registration of Charges
Case Laws on Responsibility of Paying Bank
Negotiable Instruments Act and Paying Banks; Liability of Paying Banker; Payment in due course; Payment in Good Faith; Whether Payment under Mistake Recoverable
Case Laws on Responsibility of Collecting Bank
Statutory protection to Collecting Bank; Duties of Collecting Bank


Recovery of Debts due to Banks and Financial Institutions Act, 1993(DRT Act)
Objective of the Act, Constitution of Tribunal, Procedure to be followed, Enforcement
Securitisation and Reconstruction of Financial Assets and Enforcement of Securities
Interest Act (SARFAESI)
Constitutional Validity; Definitions; Regulation & Reconstruction; Enforcement of Security
Interest; Central Registry; Offences & Penalties; Miscellaneous Provisions
Banking Ombudsmen Scheme
Purpose; Extent; Definitions; Establishment; Powers; Procedure for Redressal Grievance
Bankers Books Evidence Act, 1891
Applicability; Definition; Important Provisions
The Legal Services Authorities Act, 1987
Lok Adalats- Organization; Jurisdiction; Disposal of Cases; Awards
The Consumer Protection Act, 1986 and CERSAI
Preamble, Extent & Definitions; Consumer Protection Councils; Consumer Disputes
Redressal Agencies; Objectives and important provisions of Central Registry of
Securitisation Asset Reconstruction and Security Interest of India
The Law of Limitation
Definition; Computation of Limitation; Important Provisions in schedule to the Limitation Act
Tax Laws
Income Tax; Commodity Transaction Tax; Service Tax
Negotiable Instruments Act, 1881
Applicability; Definition; Important Provisions
Payment & Settlements Systems Act, 2007
Applicability; Definition; Important Provisions


Indian Contract Act, 1872
Meaning and essentials of contract; Contract of Indemnity & Rights of Indemnity Holder;
Contract of Guarantee; Contract of Bailment; Contract of Pledge; Contract of Agency
The Sale of Goods Act, 1930
Features; Sale & Agreement to Sell; Conditions and Warranties; Express & Implied; Rights of Unpaid Seller
Indian Partnership Act, 1932
Definition & Types of Partnerships; Relation of partners to one another & to third Parties;
Minor admitted to benefits of partnership; Dissolution of a firm; Effect of non registration;
Limited liability partnerships formation, registration, rights and liabilities of partners
Definition and features of a company
Definition & Features of a Company; Distinction between Company and Partnership
The Companies Act, 1956 (Now Companies Act, 2013)
Definition, Features & Types of companies; Memorandum and Articles of Association;
Doctrine of Ultra Vires, Constructive Notice, Indoor Management; Membership of CompanyAcquisition, Cessation, Register, Rights & Duties of Members, Prospectus; Directors;
Winding up of Companies
Foreign Exchange Management Act, 1999
Important Terms; Powers of RBI, Regulation and Management; Directorate of Enforcement
Transfer of Property Act, 1882
Sale, Mortgage of Immovable Property; Types of Mortgages; Sale with and without court
intervention; Lease of Immovable Property
The Right to Information Act, 2005
Applicability; Definition; Important Provisions
Right to Information and Obligation of Public Authorities
Obligations; Procedure; Disposal; Appeal; Orders; Penalties.
The Prevention of Money Laundering Act, 2002
Obligations; Records to be Maintained; Procedure for Maintaining & Furnishing Information;
Maintenance & Verifications of Records of Identity of Clients.
Information Technology Act, 2000
Definitions; Electronic Governance; Certifying Authorities; Digital Signature Certificates;
Penalties; Appeal

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