The procedures prescribed in this manual, attempt to balance the conflicting considerations of speed, quality, transparency and propriety. In a dynamic context, this balance cannot be rigidly or permanently fixed. Every rule and step in the procedure must serve a definite purpose and meet such
tests: Is it necessary or sufficient? Is there any simpler and quicker way to serve the purpose?
The Department of Administrative Reforms & Public Grievances in the Ministry of Personnel, Public Grievances & Pensions, as nodal Government agency, is charged with the responsibility of prescribing procedures for secretariat work.
These are comprehensively embodied in the Central Secretariat Manual of Office Procedure (CSMOP). The 13 th Edition of CSMOP has taken into consideration suggestions of various Ministries/Departments, the relevant recommendations of the Second Administrative Reforms Commission (2nd ARC) and the RTI Act, 2005 etc,. The overall aim is to increase productivity in work and make the administration more responsive. Efforts have been made to maintain concordance between organizational goals, procedures of work and functionaries entrusted with the responsibility of discharging them.
For those who are working in the Government and for future entrants, the Manual will be an invaluable source of training, guidance and reference
(RAMESH C. MISRA)
Department of Administrative Reforms &
Ministry of Personnel,
Public Grievances & Pensions,
Government of India
the 23rd September 2010